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Website Terms of Use

If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Indigo Picture Framing's relationship with you in relation to this website.

The term 'Indigo Picture Framing', 'I' 'us' 'our' or 'we' refers to the owner of the website. The term 'you' refers to the user or viewer/browser of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. All images contained within this website are the sole property of Indigo Picture Framing and may not be reproduced or distributed in any format without prior consent.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website. Unauthorised use of this website may give to a claim for damages and/or be a criminal offence.
  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s) or individuals/companies concnered. We have no responsibility for the content of the linked website(s).
  • You may not create a link to this website from another website or document without our prior written consent.
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.

If you have any queries regarding our terms of use, please contact us: E-mail: mike@indigoframes.co.uk

PRIVACY POLICY

General

Your privacy is very important to us, we make every effort to oversee the effective and secure collection, processing and storage of your personal data. Indigo Frames will be known as the 'Controller' of the personal data that you provide to us via this website. The data that we collect and how we use it is outlined below:

Collected Information

We collect basic personal data about you through email or contact e-forms. This information is freely given by yourself and does not include anything deemed as sensitive. This does however include name, address, email and phone numbers.

Why we need your data

Your basic personal data is collected in order to verify your identity and enable communication in reply to your interest in our products or services. We will not collect any personal data from you beyond which required to provide and oversee this service to you.

What we do with your data

The personal data we collect is processed by the Controller and stored on an internal computer hard drive disc. Third parties will not have access to the personal data collected without your prior consent, unless the law permits. Under no circumstances will your name, e-mail, phone number, address or other other personally identifiable information be sold on to a third party.

How long we keep your data

We are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 6 years, beyond which it will be deleted/destroyed.

What we would also like to do with your data

With your consent we would like to retain and use your name, email address and where applicable, your phone number to inform you of our products and services that we feel may be of interest to you. This information is not shared with third parties and you can unsubscribe at any time via telephone, email or in writing. Please contact us if this is something you would like to sign up to.

Please sign me up to receive details about future offers from: mike@indigoframes.co.uk

What are your rights

You may at any point request to see the personal information of yours that we process and what is included in our records. If at any point you believe that information to be incorrect, you can request to have it amended.

Should you have any concerns or wish to raise a complaint on how you believe we have handled your personal data, you may contact us to have the matter investigated. Please write to: The Controller, Indigo Frames, Manchester House, 316 High Street, Connah's Quay, CH5 4DP - alternatively please email: mike@indigoframes.co.uk

If you are not satisfied with our response or believe that we are processing your personal data in a manner not in accordance with the law, you may file a complaint at the Information Commissioner's Office https://ico.org.uk/concerns

Cookies in Use on this Site

By using our websites (through any device) you agree that this Cookie Policy applies to that use in addition to any other terms and conditions which may apply.

We reserve the right to make changes to our Cookie Policy. Any such changes shall appear here and become effective immediately. Your continued use of our websites is taken as meaning that you agree to our Policy and any such changes.

Our website uses cookies, as almost all websites do, to help provide you with the best experience we can.

Cookies are small text files that are placed on your computer or mobile phone when you browse websites. Our cookies help us to provide interactive features to make our website work as you'd expect, remember your settings during and between visits, improve the speed/security of the site, allow you to share pages with social networks like Facebook and providing us with information to help us continually improve our website. We do not use cookies to collect any personally identifiable or sensitive information (without your express permission) or to pass personally identifiable data to third parties or pay sales commissions.

Granting us permission to use cookies

If the settings on your software that you are using to view this website (your browser) are adjusted to accept cookies, we take this, and your continued use of our website, to mean that you are fine with this. Should you wish to remove or not use cookies from our site you can learn how to do this below, however doing so will likely mean that our site will not work as you would expect.

Visitor Statistics Cookies

We use Google Analytics to compile visitor statistics such as how many people have visited our website, how they reached us (eg. from what search engine), what type of technology they are using (e.g. Mac or Windows, how long they spend on the site, what pages they look at etc. This helps us to continuously improve our website by helping us to identify which areas of our site are popular and which may need improvement. This helps to improve our overall service and to focus our advertising.

Data Collection and Retention

No personally identifying data is collected from this source. Data collected is anonymous, stored and retained within the Google Analytics app for a period of 26 months after which it will be automatically deleted, however this will reset on new activity should you revisit the site again thereafter.

Turning Cookies Off

You can usually switch cookies off by adjusting your browser settings to stop it from accepting cookies, however, doing so will likely limit the functionality of our's and a large proportion of the world's websites. It may be that your concerns around cookies relate to so called "spyware" but we do not use or condone such invasive tactics. Remember, Cookies are a standard part of web design and most are harmless. If you still have concerns, rather than turn them off, you may find using anti-spyware software would achieve the same objective by automatically deleting cookies considered to be invasive.

Learn more about managing cookies by visiting this site: www.allaboutcookies.org

If you have any queries regarding our privacy or cookie, please contact us: E-mail: mike@indigoframes.co.uk

What We Do

Indigo offer Custom Picture Framing including gallery & conservation framing, laminating, stretch & frame, CMC wizard cutting, chop service, framing equipment, sundries & DIY supplies with a personal, friendly service....more about us

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